Sala Institute for Child & Family Centered Care

At Hassenfeld Children’s Hospital at ºÙºÙÊÓƵ, we are committed to personalizing the healthcare experience of every child and family. Sala Institute for Child and Family Centered Care leads this mission through support services and resilience programs, family partnership programs, and safety and quality initiatives that advance the health and wellbeing of children and families.

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Donate to Sala Institute

When you contribute to Sala Institute, you help support the health and wellbeing of children and families.

Since its founding in 2013, Sala Institute has profoundly influenced and complemented excellence in clinical care across Hassenfeld Children’s Hospital and supports healthcare providers to deliver the best child- and family-centered care with the highest safety standards.

VIDEO: Sala Institute for Child and Family Centered Care provides support services and resilience programs at Hassenfeld Children's Hospital at ºÙºÙÊÓƵ.

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Patient Stories

Our patients and their families share their experiences at Hassenfeld Children’s Hospital.

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We work with parents to manage your child’s healthcare needs, and we welcome you as full partners in conversations and decisions about your child’s treatment. As a parent, you know your child best, and your perspectives and participation are vital to the wellbeing of your child.

Sala Institute Programs and Resources

Sala Institute designs, promotes, and funds vital services in child and family support, resilience, safety, quality, and family partnership through a proven process that includes the following:

  • engaging with children and their families to understand their physical and emotional needs during times of complex or chronic illness
  • partnering with children and families to create tools and strategies for addressing those needs
  • sharing these resources and tools at Hassenfeld Children’s Hospital and beyond

In collaboration with our frontline providers, our patients, and their families, Sala Institute leads the following programs and services:

Sala Institute Collaboration with Professionals

At Sala Institute for Child and Family Centered Care, we value collaboration with our professional colleagues who care for children across the nation and are equally committed to advancing the care of children. Our expertise is organized around four areas of focus: experience, child-family support services and resilience, quality and safety, and education and innovation.

As part of our commitment to innovation, we leverage expertise from schools across NYU and professional colleagues through various national and regional organizations.

For more information about our professional collaborations, please contact us at SalaInstitute@NYULangone.org.

Our Leadership

Sala Institute for Child and Family Centered Care is led by experts in child-family support services and resilience programming for children, quality improvement, patient safety and family partnerships.

  • Catherine S. Manno at Sala Institute for Child & Family Centered Care
    Chair of the Department of Pediatrics and Pat and John Rosenwald Professor of Pediatrics | Pediatric Hematology-Oncology

    Dr. Catherine S. MannoÌýis an internationally recognized pediatric hematologist who helped to develop pioneering approaches for the treatment of bleeding disorders. She was recruited to ºÙºÙÊÓƵ Health in 2008 as chair of the Department of Pediatrics and physician-in-chief of Hassenfeld Children’s Hospital at ºÙºÙÊÓƵ.

    Dr. Manno came to ºÙºÙÊÓƵ from the Children’s Hospital of Philadelphia, where she had been a faculty member for over 20 years. She is a fellow of the American Academy of Pediatrics, a member of the American Pediatric Society, a former chair of the NIH-NHLBI Program Project Review Committee, and a member of the Board of the American Medical School Pediatric Department Chairs.

  • Elizabeth J. Haines at Sala Institute for Child & Family Centered Care
    Director, Patient Safety and Quality | Pediatric Emergency Medicine

    Dr. Elizabeth J. Haines chose to specialize in emergency medicine because she was drawn to the fast-paced environment of the emergency department and treating people with urgent needs and conditions. Later, the combination of wanting a more specialized field and love of pediatrics led her to pursue a fellowship in pediatric emergency medicine. Dr. Haines treats children and adults in emergency settings at multiple ºÙºÙÊÓƵ locations, including the KiDS ED, Tisch Hospital, ºÙºÙÊÓƵ Hospital—Brooklyn, and ºÙºÙÊÓƵ Health—Cobble Hill. She also sees patients at NYC Health + Hospitals/Bellevue. She enjoys working with the different patient populations at each site and treats patients who have any condition or symptom that they consider an emergency, such as fevers, infections, and abdominal pain.Ìý

    Dr. Haines conducts research on the use of point-of-care ultrasound and, more recently, started a national project on neonatal infections in babies. Additionally, she is a member of the Medical Society of the State of New York, the Kings County Medical Society, and the American College of Emergency Physicians. Dr. Haines joined Sala Institute in 2020 and leads pediatric patient safety and quality initiatives.

  • Rachel Ramsey at Sala Institute for Child & Family Centered Care
    Rachel Ramsey
    Administrative Director, Sala Institute

    Rachel Ramsey leads Sala Institute for Child and Family Centered Care and is responsible for ensuring integration of programs and services for children and their families within Hassenfeld Children’s Hospital. In collaboration with the children’s services leadership team, she oversees, develops, and implements key priorities in the areas of child and family experience, child and family support programs, and patient safety and quality. Rachel has been with ºÙºÙÊÓƵ since 2013, beginning her career as an administrative fellow in the office of the chief of hospital operations. She received her master’s degree in health administration and bachelor of science in policy analysis and management, both from Cornell University.

Contact Us

To learn more, please contact Sala Institute for Child and Family Centered Care.